Privacy Policy

Information We Collect

We collect names, phone numbers, and email addresses only when you explicitly provide them. This information is necessary to guide you through complex utility billing structures and account setup processes.

Data Security

We implement industry-standard security protocols to protect all personal data gathered during support calls. Your information is used strictly to resolve your specific billing and account inquiries.

How We Use Data

Your details are processed solely to deliver direct phone assistance. We never sell, lease, or distribute your personal information to third-party marketing companies, utility providers, or government agencies.

Your Privacy Rights

You retain full control over your personal data. You have the right to access, modify, or permanently delete your records from our secure systems at any time by contacting us.

Questions or Concerns

If you have questions about our compliance standards or wish to update your communication preferences, our support team is available to assist you.